Responsible gambling

Lollyspins is committed to providing a safe and responsible gaming environment for all our players. We want to ensure that our games are enjoyed responsibly and within your means.

Setting Limits

We understand that problem gambling can affect anyone, regardless of their background or experience. That's why we offer various tools to help you set limits on your gaming activity:

• Deposit limits: Set a daily, weekly, or monthly limit on the amount you can deposit into your account.
• Loss limits: Limit the amount you can lose in a single session.
• Session time limits: Set a maximum amount of time you want to spend playing online.

To access these tools, log in to your account and go to "Account" > "Responsible Gaming".

Self-Exclusion

If you feel that you need to take a break from gaming or would like to exclude yourself from our platform entirely, we offer self-exclusion options:

• Temporary self-exclusion: Exclude yourself for a specified period (e.g., 1 month, 6 months, 1 year).
• Permanent self-exclusion: Choose to permanently exclude yourself from Lollyspins.

To initiate self-exclusion, contact our customer support team via live chat or email. Please note that once you've chosen to self-exclude, your account will be locked for the specified period, and you won't be able to access it until it's unlocked.

Responsible Gaming Resources

If you're concerned about your gaming habits or know someone who is, we provide a list of resources to help:

• GamCare: A UK-based charity that offers confidential advice, support, and treatment for problem gamblers.
• BeGambleAware: A leading charity in the UK that provides information, advice, and resources on responsible gaming.

Support

We're here to help you with any concerns or questions you may have about our responsible gaming tools. Contact us via live chat or email, and we'll do our best to assist you.

Remember, gaming should be a fun and enjoyable experience. If you ever feel that your gaming habits are becoming problematic, please don't hesitate to reach out for help.